When it comes to the construction industry, the goal is always to get the job done on time, under budget, and with minimal rework. The process should be cost-effective and sustainable, and it should be capable of improving over time. However, that’s not often the case in traditional construction management.
Lean construction practices aim to improve collaboration between teams for effective scheduling and teamwork. With lean construction principles already proven successful in manufacturing, more contractors are looking toward this model for improved processes and productivity across all phases of a project.
In the construction industry, projects are massive undertakings that require all hands on deck. Often, only one person can lead a project to completion—the owner, usually in charge of the design and construction. The organization of the construction process is somewhat centralized, with several processes running side by side.
As an example of this centralized approach at work, let's consider an apartment complex being built in Buyukcekmece, Istanbul. This project has multiple owners and architects who will each have a large role in its design and construction. In some cases, they may even be working together on one project at once as they build other different buildings nearby (we like to think so anyway).
In order to make sure everyone stays on task and gets their portion of the job done quickly, these managers must clearly communicate with one another on what has to be done and how it should be done. They also need someone to oversee all the processes involved in constructing a building. This person is known as a project manager or Construction Superintendent for short. While this person might not have direct authority over everything going on at once—say that would be impractical—they are responsible for making sure everyone is working together effectively toward achieving mutually agreed upon goals that add value for customers ultimately paying for these endeavors.
To make sure all those are done, there are principles to follow in lean construction:
- Specifying value from the perspective of the customer. This is perhaps the most important principle because it ties into all other lean construction principles. The first step in lean construction is identifying and defining what, exactly, the value looks like for your project. This could involve creating a “value stream map” to identify who matters most to the project, and what they think constitutes success or failure. When you're able to identify what your client really wants and needs, you'll be able to tailor your services and build a better relationship with them. You can then move on to identifying and eliminating waste in ways that will best benefit everyone involved.
The goal of every process is to provide value for the customer—that is, it must be something that they want or need. Projects are only successful when they satisfy those needs, so ensuring that those needs are met early on in the project is critical.
This principle encourages active engagement in process improvement practices such as 5S, Six Sigma, and Kaizen. This will make it easy to see how Lean Construction is actually making things better. Finally, if you ask your customers what they want out of a product, then you will be able to deliver them exactly what they need with less hassle for everyone involved.
- Identifying the procedures that provide value to customers (the value stream). The second principle builds on the first one by asking contractors to map out their entire work process, from beginning to end. The idea is that by following this process as closely as possible, you'll be able to spot any areas where there's a lack of efficiency or an opportunity for improvement. It also helps ensure that everyone involved in a project—including clients—is on the same page about how each step will play out before actual construction begins.
- Eliminating activities that do not add value. Once you've mapped out your entire process, it should be easier to identify which parts aren't adding anything useful or necessary from start to finish (i.e., waste). In fact, once you become familiar with lean tools such as 5S workplace organization or 3P (production preparation process), you might find yourself noticing opportunities for improvement even before they arise! Lean methodology isn't just about improving existing practices; it's also about anticipating problems so they can be prevented altogether before they happen again later down line!
- Maintaining a clean, safe, and efficient working environment. To avoid being left behind, construction companies must be aware of new industry trends and implement changes that will make their businesses more efficient. By taking the necessary steps to adopt lean construction principles, you can improve communication between your team, create a safe work environment, and eliminate waste.
- Continuous improvement. The philosophy is simple: instead of building a product assuming it will meet the needs and expectations of the end-user, one should seek to discover those specifications and requirements first. This means going back to the customer and asking what they need, not only from an aesthetic perspective but also in terms of improved life quality (residual value). This type of thinking has become common practice in production engineering, where the computer-aided design requires that all features be specified prior to manufacture. It's also becoming increasingly important in construction as it opens up opportunities for cost-effective construction and further benefits overall quality through continuous improvement.
- Improving communication. Lean construction uses practices like visual management, lean meetings and last planner to improve communication between project participants. These practices require team members to actively listen and learn from each other's perspectives.
- Direct intervention to drive immediate and apparent change. In order to get people on board with new processes, a direct intervention will speed up the adoption of Lean principles.